PMR: The Rules and the Compliance

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Initially, on January 1, 2015, all ERP (Establishment Receiving the Public) had the obligation to make accessible to disabled people (Blind, hearing impaired, etc.) as well as to PMR (People with Reduced Mobility) – examples: wheelchairs, elderly people or strollers part of the building where all the services can be provided. This compliance is at the initiative of the building owner or the ERP manager. Faced with the difficulties of setting up this obligation is postponed from 3 to 9 years depending on the type of ERP. Here are the regulations to Place PMR checks.

ERP and PMR: who is affected by this compliance?

Establishments Receiving the Public

The term ERP designates places, whether private or public, which can accommodate people (users or customers), other than employees (or civil servants).

Examples: Thus, the ERP designation brings together a large number of establishments. We can cite for example among our VSE / SME customers:

  • Local shops
  • The restaurants
  • Hotels
  • Hairdressing and beauty salons
  • Law firms or design offices
  • Medicine offices

ERP and PMR: What are the obligations in practice?

Law No. 2005-102 of February 11, 2005 for equal rights and opportunities, participation and citizenship for people with disabilities requires LES to make part of the building accessible. In this part of the establishment, all the services usually offered must be able to be provided.

ERP and PMR: what should you make accessible?

The chartered accountant takes stock of the elements to be made accessible.

Services offered to your customers

The law stipulates that all the services usually offered to the public in your establishment must be accessible to people with reduced mobility. Thus, it will be necessary to arrange your business or your office so that all the services are accessible. For a beauty salon for example, or other professions using specific devices, it will be advisable to avoid offering them on the floors of your room.

All services must be accessible to PMRs


The law provides for making the services usually offered to customers accessible. Thus, the requirement concerning the accessibility of toilets only concerns the case where toilets are provided for the public.

Wheelchair Accessibility Standards (PMR)

From January 2015, the law makes accessibility standards taxable for people with reduced mobility and people in wheelchairs. These standards have been considered for:

  • better integration of people in wheelchairs
  • better everyday comfort,
  • prevent situations of disability
  • Better circulation
  • ERP and PMR: general recommendations

To ensure the best possible accessibility to PMRs, it is recommended to:

  • Declutter the passage axes
  • Maintain stable, barrier-free and non-slippery floors
  • Provide access to the floors by a ramp or an elevator

Accessibility of doors (ERP and PMR)

  • The minimum width of the doors for a local establishment receiving a limited number of people at the same time is 77 cm.
  • Inclination of the access ramps
  • The inclination of the ramps is regulated, in particular according to the length of the ramp.


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